At The Flower Recipe Box, we hope you love your chiffon neck scarf as much as we loved creating it.
Due to the delicate nature of this accessory and for hygiene reasons, we are unable to accept returns or exchanges on scarves that have been worn, used, or removed from their original packaging.
Returns & Exchanges
We will gladly offer a replacement or refund if:
- Your scarf arrives damaged or defective.
- You receive the incorrect item.
To qualify, please contact us within 7 days of receiving your order and provide:
- Your order number
- A brief description of the issue
- Photographs of the item and packaging
Non-Refundable Items
We cannot offer refunds or exchanges for:
- Change of mind
- Incorrect care or handling of the scarf
- Items that have been worn, washed, or altered
- Sale or promotional items, unless the item is faulty
Refunds
Once your request has been reviewed and approved, refunds will be processed to your original method of payment within 5–10 business days.
For any questions regarding your order, please contact us at sales@flowerrecipebox.com We are always happy to assist.
The Flower Recipe Box reserves the right to refuse returns that do not meet the conditions outlined above. 🌸